Email support@dispatchprep.com from the email address associated with your purchase. Include the order confirmation email or your Stripe receipt. Refunds are processed through Stripe and typically return to the original payment method within 5–10 business days.
The 30-day guarantee applies to All-Access Pass purchases and to the POST Battery Bundle (when available). B2B agency access codes purchased by hiring agencies follow the terms of the agency agreement, not this policy.
When a refund is issued, your account's paid-access flag is reverted. You can keep your account and the work you've done in free-tier modules; you will no longer have access to the paid modules unless you repurchase.