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Preparing for the the SBPD dispatcher test

Agency: SBPD Region: Inland Empire Primary Exam: CritiCall

San Bernardino Police Department serves the seat of San Bernardino County, and SBPD dispatcher hiring runs through City of San Bernardino civil service. San Bernardino Police dispatcher applicants sit for the CritiCall exam as the primary screening, with typing and panel interviews after. The San Bernardino PD dispatcher test is the central filter in a hiring path that otherwise moves quickly when budgets allow.

What SBPD tests on the dispatcher exam

San Bernardino PD CritiCall test prep usually covers the standard battery — call summarization, data entry, memory recall, prioritization, map verification, and the dual-task modules. SBPD applicants benefit from training on realistic audio rather than reading-based practice.

Why audio matters
The CritiCall sections that most often decide outcomes — Pattern A recall, Pattern B call-taking, and the Pattern C dual-task checking modules — all hinge on listening under pressure. Reading-based prep does not transfer.

How DispatchPrep prepares SBPD applicants

DispatchPrep is built audio-first: every practice call is AI-voiced, so you train your ear for caller stress and radio traffic under a clock instead of reading a transcript. Our coverage maps directly to the modern POST battery test names used in California: Test 7 — Recalling Information (Pattern A audio, no notes), Test 8 — Call-Taking (Pattern B, multi-clip with notes), Test 9 — Following Oral Directions (Pattern A with notes), Test 10 — Checking Coded Information (Pattern C1), and Test 11 — Checking and Listening (Pattern C2, dual-task). You train under real-time exercise conditions, on the same audio style and pacing the real exam delivers.

Pricing for SBPD San Bernardino applicants

All-Access

$99One-Time · 90 Days

All 11 California POST tests, 13 CritiCall subtests, every audio module, and anything new we add during your 90 days. No subscription. Backed by a 30-day money-back guarantee.

One-time purchase · 90 days of access · 30-day money-back guarantee

More resources: DispatchPrep main site · All pricing options